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URGENT: How do I install the Premium Theme zip files you sent me?

Home › Forums › Themagnifico › URGENT: How do I install the Premium Theme zip files you sent me?

Viewing 15 posts - 1 through 15 (of 19 total)
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  • Author
    Posts
  • June 28, 2023 at 12:24 am #7519
    Jane E Hanley
    Participant

    DO they go in a plug-in? Your have no instructions once we;ve paid to tell us how to USE and install the Premium version. Please respond ASAP.

    June 28, 2023 at 10:45 am #7524
    admin
    Keymaster

    Hi,

    Kindly send the site URL to check.

    July 3, 2023 at 9:09 pm #7591
    Thomas Broadhead
    Participant

    I have this same question. If wordpress has a button to go Premium then why wouldnt it just update the WP account once we buy the premium. Please provide me with instructions on what I need to do. Thanks.

    July 4, 2023 at 10:59 am #7603
    admin
    Keymaster

    Hi,

    We have sent you an email with the solution, please check.

    July 6, 2023 at 9:48 am #7627
    Natasha Cuenza
    Participant

    i have same issue just purchased the pro and i cannot install or have full plug in instructions. please help

    July 6, 2023 at 11:28 am #7629
    admin
    Keymaster

    Hi,

    We have sent you an email with the solution, please check.

    July 7, 2023 at 7:07 am #7636
    Natasha Cuenza
    Participant

    hi there i have not any response through my email.

    July 7, 2023 at 8:12 am #7637
    Natasha Cuenza
    Participant

    i received only message that you have sent a email but their is no email.

    July 7, 2023 at 10:41 am #7638
    admin
    Keymaster

    Please check again, sent with another email

    July 22, 2023 at 7:04 pm #7792
    Lamar Joyner
    Participant

    I have same question. I have downloaded the pro version files, there are no instructions and I dont see a zip file to upload onto WordPress.

    July 27, 2023 at 5:09 pm #7840
    Maddison Creameans
    Participant

    You go to wordpress,
    Click Themes
    at the top of the Themes page is Add New click it
    Then at the top of Add New page is Upload Theme click it
    then browse for the zip file
    then click install now and wait

    July 27, 2023 at 11:18 pm #7843
    Sabrina Bivins
    Participant

    I apparently am having the same issues. I have installed the new theme using the upload and zip file. But I can’t get it to publish the site with the sample site.

    July 28, 2023 at 11:16 am #7848
    admin
    Keymaster

    Are you getting any error while publishing ?

    July 31, 2023 at 1:38 pm #7881
    Jane E Hanley
    Participant

    Yes, the files have published. I do wish to receive a refund on the Pro Pet Care Theme I purchased. It’s impossible to work with the width of the header with logo, site title, and menu in such a small space. I have tried Css. Please refund my purchase, and thank you for your help.

    Best,
    Jane Hanley

    August 1, 2023 at 10:46 am #7892
    admin
    Keymaster

    Hi,

    Kindly send the site URL to check.

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