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Refunded asked cause of non-functionnal theme

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Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #7826
    Baptiste Orhan
    Participant

    Hello,

    I ordered the theme pet care pro the june 10, 2023. I encountered a lot of problem et it seems to not be compatible with the last version of wordpress. Next, why there is woocommerce required plugins for a website without shop ? I’ve got a lot of problems with backlog admin.

    I really do not want to keep this theme and want a refund.

    You contact me at baptiste.orhan31@gmail.com.

    Thanks a lot,
    Best
    Baptiste ORHAN

    #7832
    Durenda Springer
    Participant

    Mine is going the same thing says The link you followed has expired.. And no one will email me back. I guess I’ll go to my credit card to place the fraud dispute. What a scam!!

    #7835
    ABDULRAHMAN MOHAMED
    Participant

    I bought 2 different themes and I think their themes are easy to configure but their support sucks. I have been waiting for them to email me back for over a week now, and I have project deadlines to meet. I am also considering to ask for a refund and file a complaint with WordPress and the WordPress Committee that approves theme creators to participate. It would be weeks of wasted work if they can’t resolve this ASAP and I may consider taking legal action.

    #7865
    admin
    Keymaster

    Hi,

    We have sent you an email to review the issue, kindly check.

    #7883
    Baptiste Orhan
    Participant

    Hello,

    I haven’t received any mail. Please contact me or directly refund me.

    Thanks,
    Best

    #7893
    admin
    Keymaster

    Please check now.

    #7912
    Baptiste Orhan
    Participant

    Hello,

    I only received notification that you answer to my post.

    Please stop use fake email to try making fake support. I want a refund because your product doesn’t work (i have the confirmation by the host of the website). Lot of conflict with wordpress. Refund asap please or i will start some more important process with justice.

    Have a nice day,
    best

    #7927
    admin
    Keymaster

    Hi,

    Please check we have sent email with another email address or check email with support@themagnifico.net

    #7955
    JENNA LANZA
    Participant

    I just purchased your “Pet Care WordPress theme” and it is not working in WordPress. When I went to start working on it in word press by selecting the “customize” button the page that showed up for me to work on was not the page I paid for. It was one of word press’s free themes that I saw previously in their introduction to WordPress onboarding segment.

    I would like this problem resolved or I would like a refund immediately. (I sent your support team an email stating this as well)

    Best

    #7957
    admin
    Keymaster

    Hi,

    We have sent you an email to review the issue, kindly check.

Viewing 10 posts - 1 through 10 (of 10 total)
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