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Refund on Book Publisher Pro

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  • #7457
    Casey Bennett
    Participant

    Hello,

    I purchased this theme yesterday and it is NOT customizable enough. This is highly unfortunate given that the free ‘demo’ version is barely usable. I purchased the PRO theme using the discount code on your website thinking the demo content would help populate it enough to actually see what was being done. However, the following issues I have come across.

    1. There is no way to remove the predefined sections. Even when in “customize” and I turn things off like “Book Store”, it doesn’t do anything, everything is still present.
    2. No way to disable/turn off the “store” / woocommerce section.
    3. No way to edit the top bar to completely remove “Register” or “My Account”
    4. Can’t remove the copyright information in the footer, for a PAID theme

    This is by far the least customizable PAID theme I’ve used.

    Who do I need to contact for a refund? Or do I go straight to PayPal?
    Thanks

    #7459
    admin
    Keymaster

    Hi,

    We have sent you an email with the solution, please check.

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