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Purchased Pro, yet cant access features

Home Forums Themagnifico Purchased Pro, yet cant access features

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #9833
    Melissa Crane
    Participant

    I have purchased and installed Football Sports Pro. When trying to customise the theme it continues to prompt to purchase Pro.

    #9836
    GEORGE GERMANOS
    Participant

    Same with me… I am really disspointed with the support.. Major issues and we need to wait for somebody to wake up and look at these posts and then they answer each one separetly instead of fixing he same issue that everybody has…!!! But of course when it comes to processing your payment everything works super smooth…!!!

    #9849
    admin
    Keymaster

    Hi,

    Sometimes it happens in WordPress that while theme uploading it shows incompatible Archive error. What you have to do is, wherever is your zip file located locally, you need to extract the zip (double-click on the file) and then recompress it. Then upload that new compressed file.

    If you have any site data available, kindly create a backup of your website data before activating the premium theme.

    Let us know if it still doesn’t work.

Viewing 3 posts - 1 through 3 (of 3 total)
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