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Pet Care Zone Pro Issue

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Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • December 10, 2021 at 5:52 pm #3700
    Casey Vasselin
    Participant

    We purchased one of your themes and when we we’re editing, we encountered a problem with the theme.
    Social Icons (Icon not showing properly including back to top Icon)
    Phone and Email Icon not showing properly
    Feature (does not let me change the any of the wordings except the header and description and the picture in the middle cannot be changed

    December 11, 2021 at 9:08 am #3702
    admin
    Keymaster

    Hi,

    Thanks for contacting us.

    Could you please provide us with your site URL so that we can review and get back to you.

    Many Thanks

    December 14, 2021 at 7:10 pm #3707
    Casey Vasselin
    Participant

    This is our site URL

    Home

    December 15, 2021 at 9:39 am #3708
    admin
    Keymaster

    Hi,

    Thanks for the reply.

    To resolve the icons issue you need to use the Font Awesome Plugin.

    Download the Plugin from https://wordpress.org/plugins/font-awesome/

    For the other issue, make a user for us assign administrator role and send us the username and password with the site URL to support@themagnifico.net so that we can review it.

    Many Thanks

    December 15, 2021 at 5:46 pm #3709
    Casey Vasselin
    Participant

    Email sent. Let us know if you’ve accessed the site. Thank you.

    December 16, 2021 at 8:55 am #3713
    admin
    Keymaster

    Hi,

    Thanks for the details, we have accessed the site, we will review and get back to you through our ticket system.

    Many Thanks

    December 17, 2021 at 6:53 pm #3718
    Casey Vasselin
    Participant

    Also is it possible for us to edit your site with Elementor? We’ve sent an email but you haven’t replied yet. Thank you.

    December 18, 2021 at 5:45 am #3722
    admin
    Keymaster

    Hi,

    We have replied to your query, please check and let us know if you need any other help related to the theme.

    Many Thanks

    December 22, 2021 at 10:14 pm #3734
    Casey Vasselin
    Participant

    Hi I tried adding more feature to show but its only showing 3 on the right and 3 on the left but I added 4 on the right to show and 4 on the left to show.
    Also is there a way for our users that if they press the number or email at the top part of the website it’ll automatically pull up their emails or call us directly? Thanks.

    December 29, 2021 at 10:39 pm #3749
    Casey Vasselin
    Participant

    Hi I havent heard back from you. Any news and is there any plugins that we can download to move things around on the homepage.

    December 30, 2021 at 9:17 am #3753
    admin
    Keymaster

    Hi,

    We have replied to your query through our ticket system, please check and let us know.

    Many Thanks

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