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Pet Care WordPress Theme dont Work / Can´’t change anything in Customizer

Home Forums Themagnifico Pet Care WordPress Theme dont Work / Can´’t change anything in Customizer

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #9009
    Andreas Vogl
    Participant

    I have purchased the PetCare Word Press Theme Premium and i can´t change anything in the Customizer.

    I allways get the message: “Looks like something’s gone wrong. Wait a couple seconds, and then try again.”

    Its WordPress 6.4.1.

    Please Help 🙂

    Best Regards

    #9025
    admin
    Keymaster

    Hi,

    We have sent you an email to review the issue, kindly check.

    #9138
    Katy Lamb
    Participant

    I have just tried to use it and can’t upload the theme to Elementor. There seems to be a problem!

    #9155
    admin
    Keymaster

    Hello,

    Please check the mail we have answered your query there.

    Thanks.

    #9156
    Katy Lamb
    Participant

    Unfortunately you have not answered my query. The files are clearly corrupt. The customiser does not work, nor is it compatible with Elementor. There is simply no content. Please refund me ASAP.

    #9283
    admin
    Keymaster

    Hi,

    Please check again, we have sent email again.

    #9325
    Kyle Merrick
    Participant

    Same issue here, i have yet to receive the updated file. Woocommerce is complaining in my site.

    #9326
    admin
    Keymaster

    Hi,

    We will look into it and come back to you.

    #9367
    Kyle Merrick
    Participant

    After much back-and-forth with the support team, I discovered the issue was in the functions.php file. they placed about two tabs before the declaration of PHP, in the first lines of the file.

    remove the spaces and it all works.

    Wrong:
    <?php
    Correct:
    <?php

    #9381
    admin
    Keymaster

    Thanks

Viewing 10 posts - 1 through 10 (of 10 total)
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