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Paid twice for same theme. Need refund for one.

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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • August 26, 2022 at 12:29 am #5235
    Alexander Muniz
    Participant

    Hello,

    I paid for my theme twice for some reason. I need a refund for one of them. I emailed but no answer yet.

    The email on the account is alex@maidservicesoforlando.com

    Thank you in advance.

    August 26, 2022 at 10:28 am #5239
    admin
    Keymaster

    Hi,

    Thanks for contacting us.

    We have refunded one theme amount, please check.

    Many Thanks

    August 26, 2022 at 6:47 pm #5242
    Alexander Muniz
    Participant

    Thank you…I have not seen it hit my bank account yet but it sometimes takes a couple of days for it to show on my account.

    Also, I have tried to install the theme many times and I can never get the slider to work and show the demo content. Uninstall and reinstall many times. Downloaded many times to see if I can get it to work. Nothing happens.

    Can you help?

    Thank you,

    Alex

    August 27, 2022 at 9:50 am #5246
    admin
    Keymaster

    Hi,

    We have mailed you regarding the theme installation issue, please check and reply to it.

    Many Thanks

    August 27, 2022 at 7:04 pm #5254
    Alexander Muniz
    Participant

    Sorry,

    Please resend. For some reason, I did not receive it. I checked all folders.

    Thank you again,

    Alex

    August 29, 2022 at 11:14 am #5257
    admin
    Keymaster

    Hi,

    Please check now, we have resend the mail.

    Many Thanks

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