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O site não carrega da arquivo imcompativel

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  • #9923
    Renato Paixão
    Participant

    Comprei o site kids store e ele não carrega da arquivo incompativel

    #9931
    admin
    Keymaster

    Hi,

    Sometimes it happens in wordpress that while theme uploading it shows incompatible Archive error. What you have to do is, wherever is your zip file located locally, you need to extract the zip (double-click on the file) and then recompress it. Then upload that new compressed file.

    If you have any site data available, kindly create a backup of your website data before activating the premium theme.

    Let us know if it still doesn’t work.

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