NGO Social Services Pro

This topic has 7 replies, 2 voices, and was last updated 10 months, 2 weeks ago by admin.

Viewing 8 posts - 1 through 8 (of 8 total)

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October 21, 2022 at 6:45 am #5591

Jihye Han
Participant

I downloaed “NGO Social Services Pro” theme and installed it to my wordpress website, but I think something is wrong.
I uploaded our logo image but it din’t appeared. And I cannot import demo page, so there is nothing on our langding page.

Home

October 21, 2022 at 10:58 am #5592

admin
Keymaster

Hi,

Thanks for contacting us.

To review your issue we have mailed you. Please check your email and reply to it.

Many Thanks

October 25, 2022 at 2:26 am #5623

Jihye Han
Participant

Hello,
I replied to your email <support@themagnifico.net>.
Please check the email and help us to solve this issue.

Thank you.

October 25, 2022 at 7:39 am #5632

Jihye Han
Participant

I changed our logo image directly in the FTP and it is displayed.
Solved.

October 25, 2022 at 10:04 am #5634

admin
Keymaster

Hi,

Happy to know that your problem is solved.

If you need any other help related to the theme, please do let us know.

Many Thanks

November 7, 2022 at 1:29 am #5735

Jihye Han
Participant

Hello,

When I checked the card payment details, it was found that the payment was made in duplicate for the same product. Please cancel one of the duplicate payments.

November 7, 2022 at 11:02 am #5748

admin
Keymaster

Hi,

Thanks for contacting us.

Ok, we will check and get back to you.

Many Thanks

November 7, 2022 at 11:18 am #5750

admin
Keymaster

Hi,

We have refunded you one amount, you will receive in 5 – 10 working days.

Many Thanks
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