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I’ve purchused the theme but it’s not working

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Viewing 11 posts - 1 through 11 (of 11 total)
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    Posts
  • August 24, 2023 at 6:09 am #8106
    Achiever Properties
    Participant

    I’ve purchased the theme “real-estate-escrow-pro_0.0.1”, i’ve installed it, installed the 3 required plugins and activated them, but it’s not working.

    All it’s showing is just the red banner in the top, otherwise, nothing showing as it was in the live demo you’re providing.

    Can you provide a solution for that? I tried to contact you by email but no answer at all.

    I hope this is not a scamming company because it’s a crucial time for me.

    August 24, 2023 at 10:02 am #8109
    admin
    Keymaster

    Hi,

    Kindly send the site URL to check.

    August 25, 2023 at 6:12 am #8115
    Achiever Properties
    Participant

    This is the URL:
    https://achieverproperties.net/wp-admin/customize.php?return=https%3A%2F%2Fwordpress.com%2Fthemes%2Fachieverproperties.net

    And this is how WordPress has diagnosed the problem:

    Error Details
    =============
    An error of type E_ERROR was caused in line 462 of the file /srv/htdocs/wp-content/themes/real-estate-escrow-pro/inc/getstarted/demo-importer.php. Error message: Uncaught Error: Cannot use object of type WP_Error as array in /srv/htdocs/wp-content/themes/real-estate-escrow-pro/inc/getstarted/demo-importer.php:462
    Stack trace:
    #0 /srv/htdocs/wp-content/themes/real-estate-escrow-pro/inc/getstarted/getstart.php(41): require()
    #1 /wordpress/core/6.3/wp-includes/class-wp-hook.php(310): real_estate_escrow_pro_mostrar_guide(”)
    #2 /wordpress/core/6.3/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters(”, Array)
    #3 /wordpress/core/6.3/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #4 /wordpress/core/6.3/wp-admin/admin.php(259): do_action(‘appearance_page…’)
    #5 /wordpress/core/6.3/wp-admin/themes.php(10): require_once(‘/wordpress/core…’)
    #6 {main}
    thrown

    Please provide a solution ASAP. Also if you have a 24/7 “Support”, can you provide your contact number? Thanks.

    August 25, 2023 at 10:00 am #8116
    admin
    Keymaster

    Hi,

    We have sent you an email to review the issue, kindly check.

    August 25, 2023 at 10:49 am #8118
    Achiever Properties
    Participant

    I’ve added you as an administrator rule on the email that you are providing here which is support@themagnifico.net

    Reminder, This is the URL:
    https://achieverproperties.net/wp-admin/customize.php?return=https%3A%2F%2Fwordpress.com%2Fthemes%2Fachieverproperties.net

    And this is how WordPress has diagnosed the problem:

    Error Details
    =============
    An error of type E_ERROR was caused in line 462 of the file /srv/htdocs/wp-content/themes/real-estate-escrow-pro/inc/getstarted/demo-importer.php. Error message: Uncaught Error: Cannot use object of type WP_Error as array in /srv/htdocs/wp-content/themes/real-estate-escrow-pro/inc/getstarted/demo-importer.php:462
    Stack trace:
    #0 /srv/htdocs/wp-content/themes/real-estate-escrow-pro/inc/getstarted/getstart.php(41): require()
    #1 /wordpress/core/6.3/wp-includes/class-wp-hook.php(310): real_estate_escrow_pro_mostrar_guide(”)
    #2 /wordpress/core/6.3/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters(”, Array)
    #3 /wordpress/core/6.3/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #4 /wordpress/core/6.3/wp-admin/admin.php(259): do_action(‘appearance_page…’)
    #5 /wordpress/core/6.3/wp-admin/themes.php(10): require_once(‘/wordpress/core…’)
    #6 {main}
    thrown

    I would still prefer for a faster approach for someone from your team to provide their contact info or your company’s contact info. Thanks.

    August 25, 2023 at 4:54 pm #8121
    Nicole Leet
    Participant

    I as well am having an issue with the petcare pro theme. I update it, tells me looks liek something is wrong. I have this line of code on the dashboard:

    Warning: Cannot modify header information – headers already sent by (output started at /home/customer/www/cocalicopetcompanion.com/public_html/wp-content/themes/animal-pet-care-pro/functions.php:1) in /home/customer/www/cocalicopetcompanion.com/public_html/wp-admin/includes/misc.php on line 1431

    August 25, 2023 at 7:33 pm #8122
    Nicole Leet
    Participant

    I cannot do anything with the theme I purchased. Please fix the files I have or refund my money.

    Thank you.

    August 26, 2023 at 10:10 am #8128
    admin
    Keymaster

    Hi,

    We have sent you an email to review the issue, kindly check.

    August 28, 2023 at 5:37 am #8145
    Achiever Properties
    Participant

    Hi, the issue has not been fixed yet although i’ve given you the access, when are you expecting to solve this issue? kindly let me know ASAP.

    August 28, 2023 at 8:33 am #8146
    Achiever Properties
    Participant

    I’ve replied to your email, you can go ahead with the WordPress reset, but do whatever is necessary to make the Theme and plugin work properly. Go ahead.

    August 28, 2023 at 11:20 am #8150
    admin
    Keymaster

    Ok

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