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I’ve purchused the theme but it’s not working

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Viewing 13 posts - 1 through 13 (of 13 total)
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  • #8106
    Achiever Properties
    Participant

    I’ve purchased the theme “real-estate-escrow-pro_0.0.1”, i’ve installed it, installed the 3 required plugins and activated them, but it’s not working.

    All it’s showing is just the red banner in the top, otherwise, nothing showing as it was in the live demo you’re providing.

    Can you provide a solution for that? I tried to contact you by email but no answer at all.

    I hope this is not a scamming company because it’s a crucial time for me.

    #8109
    admin
    Keymaster

    Hi,

    Kindly send the site URL to check.

    #8115
    Achiever Properties
    Participant

    This is the URL:
    https://achieverproperties.net/wp-admin/customize.php?return=https%3A%2F%2Fwordpress.com%2Fthemes%2Fachieverproperties.net

    And this is how WordPress has diagnosed the problem:

    Error Details
    =============
    An error of type E_ERROR was caused in line 462 of the file /srv/htdocs/wp-content/themes/real-estate-escrow-pro/inc/getstarted/demo-importer.php. Error message: Uncaught Error: Cannot use object of type WP_Error as array in /srv/htdocs/wp-content/themes/real-estate-escrow-pro/inc/getstarted/demo-importer.php:462
    Stack trace:
    #0 /srv/htdocs/wp-content/themes/real-estate-escrow-pro/inc/getstarted/getstart.php(41): require()
    #1 /wordpress/core/6.3/wp-includes/class-wp-hook.php(310): real_estate_escrow_pro_mostrar_guide(”)
    #2 /wordpress/core/6.3/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters(”, Array)
    #3 /wordpress/core/6.3/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #4 /wordpress/core/6.3/wp-admin/admin.php(259): do_action(‘appearance_page…’)
    #5 /wordpress/core/6.3/wp-admin/themes.php(10): require_once(‘/wordpress/core…’)
    #6 {main}
    thrown

    Please provide a solution ASAP. Also if you have a 24/7 “Support”, can you provide your contact number? Thanks.

    #8116
    admin
    Keymaster

    Hi,

    We have sent you an email to review the issue, kindly check.

    #8118
    Achiever Properties
    Participant

    I’ve added you as an administrator rule on the email that you are providing here which is support@themagnifico.net

    Reminder, This is the URL:
    https://achieverproperties.net/wp-admin/customize.php?return=https%3A%2F%2Fwordpress.com%2Fthemes%2Fachieverproperties.net

    And this is how WordPress has diagnosed the problem:

    Error Details
    =============
    An error of type E_ERROR was caused in line 462 of the file /srv/htdocs/wp-content/themes/real-estate-escrow-pro/inc/getstarted/demo-importer.php. Error message: Uncaught Error: Cannot use object of type WP_Error as array in /srv/htdocs/wp-content/themes/real-estate-escrow-pro/inc/getstarted/demo-importer.php:462
    Stack trace:
    #0 /srv/htdocs/wp-content/themes/real-estate-escrow-pro/inc/getstarted/getstart.php(41): require()
    #1 /wordpress/core/6.3/wp-includes/class-wp-hook.php(310): real_estate_escrow_pro_mostrar_guide(”)
    #2 /wordpress/core/6.3/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters(”, Array)
    #3 /wordpress/core/6.3/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #4 /wordpress/core/6.3/wp-admin/admin.php(259): do_action(‘appearance_page…’)
    #5 /wordpress/core/6.3/wp-admin/themes.php(10): require_once(‘/wordpress/core…’)
    #6 {main}
    thrown

    I would still prefer for a faster approach for someone from your team to provide their contact info or your company’s contact info. Thanks.

    #8121
    Nicole Leet
    Participant

    I as well am having an issue with the petcare pro theme. I update it, tells me looks liek something is wrong. I have this line of code on the dashboard:

    Warning: Cannot modify header information – headers already sent by (output started at /home/customer/www/cocalicopetcompanion.com/public_html/wp-content/themes/animal-pet-care-pro/functions.php:1) in /home/customer/www/cocalicopetcompanion.com/public_html/wp-admin/includes/misc.php on line 1431

    #8122
    Nicole Leet
    Participant

    I cannot do anything with the theme I purchased. Please fix the files I have or refund my money.

    Thank you.

    #8128
    admin
    Keymaster

    Hi,

    We have sent you an email to review the issue, kindly check.

    #8145
    Achiever Properties
    Participant

    Hi, the issue has not been fixed yet although i’ve given you the access, when are you expecting to solve this issue? kindly let me know ASAP.

    #8146
    Achiever Properties
    Participant

    I’ve replied to your email, you can go ahead with the WordPress reset, but do whatever is necessary to make the Theme and plugin work properly. Go ahead.

    #8150
    admin
    Keymaster

    Ok

    #8695
    Achiever Properties
    Participant

    The problem is still not fixed. Every time i install the theme it just shows completely different. The features aren’t there. When are you going to fix it?
    My domain is http://www.achieverpropertiesdxb.com

    #8696
    admin
    Keymaster

    Hi,

    We have sent you an email to review the issue, kindly check.

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