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Home › Forums › Themagnifico › I Purchased this Template but Didn’t Receive the Demo File
Hello, I purchased the premium theme but I didn’t receive the demo file I paid for.
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You can download theme files from the My Account page of our website.
Please take backup of your site if any data is available before activating our premium theme.
Thank you. Looks like I paid twice for the same theme. I only need one. I’m requesting a refund.
Also, the documentation for uploading the pro files don’t match what’s in my WordPress under “Dashboard – Appearance”. How do I get the files into my site so that they look like the demo?
We have refunded one theme amount, please check.
We have mailed you regarding the theme installation issue, please check and reply to it.
Hello, can I get assistance with getting the template loaded to my website? I can share the login information.
To review your issue we have mailed you. Please check your email and reply to it.