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Cannot Install the Theme

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Viewing 15 posts - 1 through 15 (of 16 total)
  • Author
    Posts
  • #10368
    ziwar amin
    Participant

    Hallo

    I get the following error when trying to install: Incompatible Archive.

    I did decompress and compress it and tried again but still have the same error.

    #10372
    admin
    Keymaster

    Hi,

    We have sent you an email with the solution, please check email.

    #10374
    Oliver Slezak
    Participant

    Hello I have the same problem, can You help me?

    #10394
    admin
    Keymaster

    Hi,

    Sometimes it happens in WordPress that while theme uploading it shows incompatible Archive error. What you have to do is, wherever is your zip file located locally, you need to extract the zip (double-click on the file) and then recompress it. Then upload that new compressed file.

    If you have any site data available, kindly create a backup of your website data before activating the premium theme.

    #10412
    Oliver Slezak
    Participant

    Hi, I did manage to upload the WordPress theme, however I got the same problem with installing plugin. This time decompressing and recompressing didn’t help. (it’s the “medical-appointment-pro-posttype” plugin). I really want to install it, so I can change my site from demo version to pro. Thank You in advance 🙂

    #10414
    admin
    Keymaster

    Hi,

    We have sent you an email with the solution, please check email.

    #10416
    Clélia Benito
    Participant

    Bonjour je viens d’acheter pet care pro pour mon site et tout a buger car les fichier de Woocommerce son obsolète. Cela me pose problème pourriez vous m’aider rapidement pour que je puisse l’activer. Merci beaucoup.

    #10422
    admin
    Keymaster

    Hi,

    We have sent you an email to review the issue, kindly check.

    #10434
    Septimus Bean
    Participant

    same issue as above. please send me email. did decompress and compress same issue. thank you – need to get this installed. thank you – Septimusbean@gmail.com

    #10436
    admin
    Keymaster

    Ok, sent

    #10442
    Kathryn Kozak
    Participant

    I just downloaded template and tried the above. I’m on a Mac, so I tried compressing to zip, tried downloading Keka and zipping. This is my error code. Thanks for your help.

    Unpacking the package…

    Could not extract file from archive. charity-pro – to zip/404.php

    #10456
    admin
    Keymaster

    Hi,

    We have sent you an email to review the issue, kindly check.

    #10553
    vasco ngwa
    Participant

    I have bought the theme and will not have or see the downloaded file. my email is edmontonstop@gmail.com

    #10563
    admin
    Keymaster

    Hi,

    We have sent you an email to review the issue, kindly check.

    #10567
    vasco ngwa
    Participant

    when I download it shows zero bit. Help is needed asap

Viewing 15 posts - 1 through 15 (of 16 total)
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