Book Publisher Pro - Support Needed

Tagged: Book Publisher Pro, help, support

This topic has 12 replies, 4 voices, and was last updated 1 year, 7 months ago by admin.

Viewing 13 posts - 1 through 13 (of 13 total)

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April 12, 2022 at 2:08 pm #4515

Lauren Clackum
Participant

Hello,

I bought and installed Book Publisher Pro a few days ago and am having a few issues that I need help resolving. I’ve emailed support but have not heard back so am hoping this forum will be seen by someone who can assist me. Here are the issues I need help with:

1. When I turn sections off they still appear on the webpage (for example: Customize>Theme Settings>Bookstore. There is a toggle on-off so show or hide. I have selected off and it still appears).
2. The WooCommerce is out of date; how do I fix that?
3. On the product pages, in the sidebar there are boxes for Search, Recent Posts, and Recent Comments; how do I get rid of those?
4. How do I change the color of a clicked link so it’s not hot pink? I’ve been able to change other font colors but haven’t been able to track that one down…

Please email me at lauren@tidelog.com with instructions for the above. I’m building this as a favor (unpaid) for a group of authors and had hoped that by buying the pro pack I would save time and frustration as this is obviously not something that I do daily. Any assistance is greatly appreciated!

Thanks,

Lauren

April 12, 2022 at 2:35 pm #4517

Lauren Clackum
Participant

Oh, I forgot another item, how do I remove the credit card icons at the bottom of the pages?

April 13, 2022 at 8:41 am #4520

admin
Keymaster

Hi,

Thanks for contacting us.

To review your issue we have mailed you. Please check your email and reply to it.

Many Thanks

April 26, 2022 at 1:50 pm #4592

Oliver Wagner
Participant

Hi,
since I have the same problems and most likely many others as well, it would be good to publish the solutions here in the support section, so not everybody has to ask anew. Thank you!

April 26, 2022 at 3:41 pm #4595

Hans-Dieter Litz
Participant

Hallo, ich komme ebenfalls mit dem Theme und dein Einstellungen nicht klar.
Die Slider Fotos erscheinen nicht. Die Schrift im Header kann nicht geändert werden.
Ich möchte das Theme zurückgeben.
Es geht umd Digital Pro

April 27, 2022 at 8:42 am #4602

admin
Keymaster

Hi,

Thanks for contacting us.

We need to review the issue so for that we have mailed you. Please check your email and reply to it.

Many Thanks

April 27, 2022 at 8:44 am #4603

admin
Keymaster

Hi,

Thanks for contacting us.

Could you please provide us with your site URL so that we can review and get back to you.

Many Thanks

April 27, 2022 at 9:26 am #4606

Hans-Dieter Litz
Participant

Hallo, ich habe das Theme deinstalliert und ein neues verwendet.
Damit komme ich schnell und einfach klar.
Ich würde gerne den Betrag erstattet bekommen.
Die URL lautet hlitz.de
Mit freundlichen Grüßen
Hans-D. Litz

April 28, 2022 at 8:48 am #4616

admin
Keymaster

Hi,

We have checked you are using some other theme, please install our theme and let us know so that we can review the issue.

Please take backup of your site if any data is available before activating our theme.

Many Thanks

April 28, 2022 at 9:20 am #4617

Oliver Wagner
Participant

I sent you an email days ago. Please refund me! It’s too late for support. You had your chance but didn’t answer.

April 28, 2022 at 9:32 am #4618

Hans-Dieter Litz
Participant

hallo admin, leider habe ich keine Zeit für Experimente.
für eine neue Installation müsste ich eine neue Domain zur Verfügung stellen.

April 29, 2022 at 9:43 am #4625

admin
Keymaster

Hi,

We didn’t received your email and therefore we sent you an email for that, please check.

Many Thanks

April 29, 2022 at 9:52 am #4626

admin
Keymaster

Hi,

To review your issue we have mailed you. Please check your email and reply to it.

Many Thanks
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