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Bank Account charged for Theme but transaction Status shows “Failed”

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  • November 9, 2023 at 3:20 am #8950
    Danielle Dowie
    Participant

    Hello,

    I purchased the charity theme today and my bank account was charged via paypal but on your website it says transaction failed. I need help resolving this issue urgently. Please see “Order #8946 was placed on November 8, 2023 and is currently Failed.”

    Kind Regards,
    Danielle

    November 9, 2023 at 11:46 am #8955
    admin
    Keymaster

    Hi,

    We have sent you an email to review the issue, kindly check.

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